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Session Overview
Your session is your time, and you always control how we spend it.
Here's an outline of how we might spend a 60 minute session:
5 Minutes - Review your current technology issues and set session goals.
50 Minutes - Troubleshoot and solve your tech issues, then review the solutions.
5 Minutes - Review recommendations for further study and schedule a follow up.
By combining collaborative troubleshooting with a relax teaching environment, the aim of Sage is to fix your issues and teach you how to diagnose and solve issues on your own. Each session will help you customize, optimize and fix the technology you already own while cultivating confidence and independence to address tech issues on your own.
Services:
Explore our areas of expertise below:
Computer and Phone Basics
Organizing your email so that you have less clutter and more clarity.
Fixing your notifications so you receive important updates and remove distracting noise.
Reviewing computer ergonomics and posture best practices to reduce strain and fatigue.
Connecting your devices to your WiFi network, and resetting your WiFi network.
Password management help and best practices.
Browser best practices, recommended browsers, practice clearing cookies.
Creating bookmarks, utilizing hyperlinks, checking software and hardware versions.
Software
Common Software:
Operating Systems: Microsoft: Windows
Apple: macOS
Google: ChromeOS
Web Browsers:
Google: Chrome
Mozilla: Firefox
Apple: Safari
Microsoft: Edge
Communication:
Microsoft: Outlook
Google: Gmail
Apple: Mail
Zoom: Meetings
Microsoft: Teams
WhatsApp: WhatsApp
Productivity Suites:
Microsoft: Microsoft 365
Google: Google Workspace
Apple: iWork
Media Players:
VLC Media Player: VLC Media Player
Apple: QuickTime Player
Microsoft: Windows Media Player
Photo Editing:
Adobe: Photoshop
Apple: Photos
Google: Google Photos
Cloud Storage: Google: Google Drive
Microsoft: OneDrive
Dropbox: Dropbox
Apple: iCloud Drive
Hardware
Smart Phones
Apple: iPhones
Samsung: Galaxy series
Motorola: Moto series
Sony: Xperia series
Computers and Laptops:
Apple: MacBook Air, MacBook Pro
Dell: XPS series, Inspiron series, G series, Precision series
ASUS: Zenbook series, ROG series, IdeaPad series, ProArt series
Lenovo: ThinkPad series, IdeaPad series, Legion series, Slim series, Duet series
HP: Spectre series, Pavilion series, Aero series, Aspire series, Chromebook series
Acer: Aspire series, Nitro series, Chromebook series
Tablets
Apple: iPad (various models like iPad Pro, iPad Air, iPad, iPad Mini)
Samsung: Galaxy Tab series (various models)
Amazon: Fire series (various models like Fire Max, Fire HD)
OnePlus: OnePlus Pad, OnePlus Pad 2
Google: Pixel Tablet
Lenovo: Tab series, Duet series
Microsoft: Surface Pro
Smart Watches
Apple: Apple Watch Series (various models like Series 10, SE, Ultra)
Samsung: Galaxy Watch series (e.g., Galaxy Watch Ultra)
Google: Pixel Watch series (e.g., Pixel Watch 3)
Garmin: Instinct series, vívoactive series
Fitbit: Charge series, Versa series, Sense series
Amazfit: Bip series, Active series
OnePlus: OnePlus Watch
Future Wrist: Falcon Elite, V-Rex Elite
Wireless Earbuds:
Audio Devices
Apple: AirPods (various models like AirPods Pro)
Samsung: Galaxy Buds series (e.g., Galaxy Buds 3 Pro)
Sony: WF series (e.g., WF-1000XM5, WF-C710N, WF-C510)
Bose: QuietComfort Earbuds, Ultra Open Earbuds
Technics: EAH-AZ series (e.g., EAH-AZ100S, EAH-AZ80)
OnePlus: Buds series (e.g., Buds 3)
Anker (Soundcore): AeroClip series
SteelSeries: Arctis GameBuds
Denon: PerL Pro
Jabra: Elite series, Active series
Earfun: Air series
Calendars
Google Calendars
Apple Calendars
Outlook Calendars
Printers & Wifi
Printers:
HP (Hewlett-Packard)
Canon
Epson
Brother
Xerox
Routers:
NETGEAR
TP-Link
ASUS
Linksys
eero
ARRIS
Artificial Intelligence
Gemini
ChatGPT
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